• Purchase of an applicable monthly plan is required in order to enroll in group classes.
  • Recurring monthly payments are automatically billed on the 1st of each month using the stored credit card on file and will continue to auto-renew until the plan is cancelled. You can manage your billing preferences online by selecting “Payment Methods” from your dashboard.
  • Enrollment priority is given on a first come, first serve basis and registration is limited to within 2 weeks of chosen start date. Should you begin enrollment mid-month your first payment will be prorated accordingly.
  • Participants enrolled in our group classes will remain scheduled weekly in their respective class level, day and time, on a continual monthly basis, until their monthly plan is cancelled or a class transfer request is made.
  • Monthly plans are based on an AVERAGE 4-week schedule. Holidays, scheduled pool closures and months with 5 weeks will impact the total number of classes per month.
  • Due to the nature of group classes and our facility arrangements NO MAKE-UPS are provided for any reason (no exceptions).
  • If a same-day cancellation is necessary due to an incident at the pool, emergency or inclement weather, clients will receive a single visit pass equal to the service cancelled. Single visit passes are non-refundable and will expire 6 months from the date of purchase.
  • All classes will run within the time frame allotted for and will not be adjusted due to a late arrival.
  • Liquid Lifestyles reserves the right to cancel, change or consolidate group classes if enrollment is below the required minimum.
  • To end your monthly enrollment and stop auto-pay, we require our online CANCELLATION REQUEST FORM be completed by the 15th of the month prior to your next auto-renewal date. Cancellations received after the 15th are subject to a $20 late cancellation fee.
  • To transfer into a different class, we require the completion of our online TRANSFER REQUEST FORM. Class transfer requests are subject to availability.
  • Coach availability and schedules are subject to change without notice. We do not guarantee coach placement or availability and will provide qualified substitutes when necessary, at the sole discretion of Liquid Lifestyles.
  • Monthly plans are non-refundable and non-transferrable.
  • There are no minimum monthly requirements associated with group classes.