- What sets Liquid Lifestyles® apart from other swim companies?
- Do I need any previous swimming experience?
- How do I know which class or level to enroll in?
- Do I need to be a member of the facility where my class is located?
- Are swim caps and goggles required?
- What is the client-to-coach ratio in group classes?
- How long will it take me or my child to advance to the next level?
- Do I get a make-up if I miss a class or if the class falls on a holiday or scheduled pool closure?
- How do I change or cancel my enrollment?
- My child was upset during the entire lesson, what should we do?
- Why was I asked to leave the pool area during my child's lesson?
What sets Liquid Lifestyles® apart from other swim companies?
Our COACHES. Liquid Lifestyles® hires only the most knowledgeable and passionate swim coaches in the industry. Each coach is hand-selected for their extensive coaching experience and their extraordinary ability to communicate and simplify skills through our process-driven approach. Many of our coaches are professional educators that have chosen to make careers out their love of swimming and teaching. This dedication creates long-term relationships with our clients and produces phenomenal results!
Our PROCESS. Our coaches follow a specialized curriculum for each course, which expedites the learning process and the clients’ swimming proficiencies. The curriculum is based on over 20 years of in-water training and research, but is also dynamic, allowing for the latest ideas and training methods to be implemented on a continual basis. Each Liquid Lifestyles® coach brings their unique skill sets to every class, enabling clients to have a truly one-of-a-kind experience every time they visit the pool or open water. By improving the way swimming is taught and practiced, Liquid Lifestyles® produces results far faster than conventional methods.
We are swimmers who love to swim and coaching is our passion. Jump on in and let us help you achieve your swimming goals!
Do I need any previous swimming experience?
Absolutely not! We offer private and group class options for ALL ages and ALL ability levels, from the most anxious children and adults, to elite athletes and everyone in between! We take a hands-on approach to teach the fundamental principles of proper breathing, balance and feel for water. You'll gain the comfort and confidence to create a positive, long-term relationship with the water and develop skills that will last a lifetime!.
How do I know which class or level to enroll in?
Every service we offer includes a detailed course description, prerequisites and defines the primary class focus. View Class Descriptions
However, if you are still unsure of the correct class, level or coach, let us help you! Call us at 216-543-4181 or complete the online forms below to schedule an Initial Consultation (Adult) or Children's Trial Class Visit.
An Initial Consultation provides you with an opportunity to meet one-on-one with a Liquid Lifestyles® Coach. The coach will discuss your swim experience and goals and have you perform a series of in-water exercises to determine the appropriate class or course of action to meet your needs.
Trial Classes for Children are specially-priced for new customers who want to try out a group class, but aren’t quite sure if our program or class level is right for them. These 30-minute sessions are scheduled in existing classes and are subject to availability. If there isn't an opportunity for a Trial Class, a Private Initial Consultation is also an option.
Do I need to be a member of the facility where my class is located?
No, membership is NOT required at any of our partnering facilities. Non-members of partner facilities are required to check in at the front desk and may be asked to sign-in. The facility staff will direct you where to go. Liquid Lifestyles® participants are permitted to use the pool and locker room facilities during their lesson times only. All other areas and times are strictly prohibited. USE OF RESTRICTED AREAS MAY JEOPARDIZE FACILITY RELATIONSHIPS AND RESULT IN TERMINATION OF CLIENT CONTRACTS.
Are swim caps and goggles required?
Yes, swim caps and googles are required. We will supply each participant with their first Liquid Lifestyles® silicone swim cap, free of charge. Additional caps can be purchased at any time for $10. Both adult and children sized caps are available. You are required to supply your own goggles. We sell a variety of goggles on the pool deck. Purchases can be made directly on deck via credit card or charged to the credit card you have on file in your account. Cash is not accepted.
What is the client-to-coach ratio in group classes?
Most group classes have a max capacity of 4 clients to one coach. Notable exceptions to the 4:1 ratio include:
- Square One™ = 2:1
- Liquid Bubbles® 1 = 2:1
- Liquid N' Durance™ Masters = 15:1
- Freestyle Clinics, Open Water Skills Clinics & Specialty Clinics = determined based on location, skill level and curriculum
We also offer private (1:1) lessons and semi-private (2:1) lesson options for all ages and abilities.
How long will it take me or my child to advance to the next level?
Progressions is based upon successful demonstration of specific skills, not a predetermined number of lessons. Each client is different, so there is no way to predict how quickly any one person will advance through each level. Some individuals may take longer than others to obtain comfort with the skill sets of each class. It is Liquid Lifestyles’® belief that consistent attendance and practice in between lessons are critical in achieving one’s swimming goals.
Our children’s program is continuous, with no pre-determined number of sessions, and without any set “testing days.” Clients will only advance when the coach feels that the swimmer has properly mastered the required skills. This system prevents the coach from feeling the unnecessary haste and pressure to “pass” or “graduate” a student using sub-par techniques. Each child “moves-up” at the exact right time when he or she is ready. This flexibility allows for advancement based upon the demonstrated skills and comfort of each child and promotes EXCELLENCE rather than mediocrity.
Our adult classes are more structured, being 5 or 10 weeks in length. When appropriate, some clients may choose to repeat a course or take a few extra private lessons prior to advancing to the next level.
Do I get a make-up if I miss a class or if the class falls on a holiday or scheduled pool closure?
No, make-up sessions are NOT provided for missed classes or scheduled pool closures.
Our monthly plan prices are based upon 48 sessions annually (an average of 4 per month). We do not prorate for holidays or scheduled closures, just as we don’t charge extra for months that have 5 sessions. In the case of an unexpected pool closure (i.e. inclement weather or other pool emergency), clients will receive a single visit pass equal to the service cancelled or the equivalent.
If you are unable to attend an individual session, please cancel your class online as a courtesy to your coach so that they will know that you will not be there.
If you purchased a single or multi-use PASS and need to cancel you must do so online at least 18 hours prior to your scheduled appointment or a visit will be deducted.
Full details can be found in our Terms & Conditions.
How do I change or cancel my enrollment?
Submit a request a transfer to a different day, time, location, class level or coach using our online Transfer Request Form. Please note that all requests are subject to availability.
To cancel your monthly enrollment and stop auto-pay, notify us using our online Cancellation Request Form. Cancellation notifications must be received by the 15th of the month prior to your next auto-renewal date. Cancellations received after the 15th are subject to a $20 late cancellation fee.
My child was upset during the entire lesson, what should we do?
Be patient. Be consistent. It is normal for a child to be nervous before and during class, especially when the pool environment is new or unfamiliar to the child. Our coaches are trained to handle all types of situations and will know how to help the child overcome their reservations. Sometimes this may take a few sessions. The best way to help your child overcome their fears and develop lifelong swimming skills is to continue coming to classes. With consistency, the coach can begin to develop a good rapport with the child, better understand their likes and dislikes, and help the child find familiarity and comfort with the new skills.
Why was I asked to leave the pool area during my child's lesson?
In some cases it is strictly a matter of facility rules. Some of our partner facilities require parents or guardians to wait in a designated viewing area. This separation may be required due to limited deck space, to limit distractions, and to keep all swimmers and facility patrons safe. We kindly request that all Liquid Lifestyles® swimmers adhere to each facility’s rules in order to continue our positive working relationship with the partner facility.
In other cases, the coach may ask the parent or guardian to wait out of sight if the child is becoming too distracted by the parent or guardian’s presence. By being able to see their parent, a distraught child loses interest in the lesson and focuses solely on the parent. Your Liquid Bubbles® coach needs the opportunity to bond with your child and be viewed as a trustworthy adult. This process is made easier when the child’s focus remains with the coach. Usually, when the parent leaves the immediate area and is out of sight, the child's objections begin to cease and the coach can start developing a positive relationship with the child.